HOW TO ORDER

1. Click on the item you want to purchase.
2. Select the quantity and size from the drop-down located at the product page. You may also check our size chart for reference.
3. Click the “Add to Bag” button. A pop-up will appear confirming that your product has been successfully added to your shopping bag. Click “Proceed to checkout”.
4. Log-in to your account or create a new one if you haven’t registered yet.
5. Fill-up the necessary information and click “Proceed to checkout”.
6. Read through the Terms and Conditions and tick the box if you agree. Click “Proceed to checkout”.
7. Select your preferred payment method.
8. Once done, you will be receiving a confirmation email that your order has been placed successfully.

1. HOW TO PAY VIA CASH ON DELIVERY
i. Select Cash on Delivery on the payment options. Please make sure the delivery address is within the serviceable area. Cash on Delivery is available only in selected areas.

ii. You will be directed to Order Summary page. Please check the important note below. If you are done, click “Confirm my order”.

iii. This is a confirmation that your order is now complete. Please check the invoice on your email.

2. HOW TO PAY VIA PAYMAYA (ALL VISA/MASTERCARD CREDIT AND DEBIT CARDS)

Select PayMaya on the payment options. Selecting PayMaya will automatically direct you to the PayMaya Checkout page.
Check if amount indicated is correct, and then enter your card details. Click to confirm the payment.
Wait for the site to process your payment. Do not close the window at this time. Wait for the page to redirect you back to site.
Check your email for your PayMaya receipt and invoice. There is no need to email it to us as we automatically receive PayMaya notifications once a payment has been made to our account.

3. HOW TO PAY IN INSTALLMENTS VIA BILLEASE

What is Billease?

Billease is a buy now, pay later app that allows you to pay for your purchases in easy bi-weekly or monthly installments either interest-free or interest-bearing even without a debit or credit card!

Select Billease from the payment options during checkout. Confirm the amount to be paid and click “Pay”. This will automatically direct you to the Billease checkout page.
Choose a payment plan then log in or sign up for a new account.
Review your installment details, then confirm your purchase via OTP.

4. HOW TO SIGN UP WITH ATOME:

What is Atome?

Atome is a “buy now, pay later” mobile app that splits your bill into three equal payments over three months. The mobile app is free to download and free to use for consumers: Atome charges zero interest and zero service fees. After downloading the Atome mobile app and setting up your account, choose Atome as a payment option upon checkout. You pay 1/3 of the total bill on the spot. The second payment will be due 30 days later, and the third, the following month.

The minimum amount to use Atome on Bratpack is P3,500 net.

Select Atome from the payment options during checkout. Confirm the amount to be paid and click “Pay”. This will automatically direct you to the Atome checkout page.
Review your installment plan and payment dates. The total amount will be divided into 3 equal payments.
Scan the QR code on your mobile device. If you already have an Atome account, please enter your login information and proceed with payment. If you are new to Atome, you will be asked to download the app and apply for an Atome account before checkout. The process is fast and simple, and you will receive approval within minutes.
Pay 1/3 of your total bill first. After you checkout, orders ship, and you will receive the items and pay the other two payments later with zero interest, 30 days apart.
All pages that require you to enter your personal information or payment details on our site are secure, using 128-bit SSL encryption.

SHIPPING & TRACKING

A. WHEN WILL MY ORDERS BE PROCESSED?

For Cash on Delivery, the order will be processed as soon as the order has been placed.
For Credit and Debit cards, we will process your order once payment has been confirmed.
For DragonPay, we will process your order once we receive the payment confirmation.

B. HOW DO YOU SHIP MY ORDERS?

The shipping courier will depend on where the order will be sent to.
Metro Manila deliveries – Private couriers
Provincial – LBC

C. WHAT ARE YOUR SHIPPING RATES?
1. Shipping rates vary depending on the number of items as well as the shipping location. You can check the shipping rates on the shopping bag summary.
2. Standard delivery time

Metro Manila - 7 business days
Luzon - 10 business days
Visayas & Mindanao - 14 business days

Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
There might be a delay in receiving your orders during sale events, special holidays, and inclement weather.